Chris was there to listen to my needs from day one. Although I knew he had other clients, he never made me feel like I was waiting in line. He was responsive, thorough, and was willing to talk things through (a lot). He asked me great questions that made me think my decisions through, although he never tried to persuade me one way or another. I wasn’t sure about the pre-agreed pricing approach at first, but after seeing how tiny things can add up, I’m so glad I did it this way. In the end, my result was exactly what I wanted and needed, and it was thanks to Chris and his awesome work.